Privacy
Policy

Jupiter Blue Ltd ("we", "us", or "our") is committed to protecting your privacy. We process personal information in accordance with UK GDPR and the Data Protection Act 2018.

This policy, together with our Terms & Conditions, explains how we handle personal data you give us or that we collect when you visit www.jupiterblue.co.uk. By using the site, you accept the practices described here.

Information you give us

When you place an order or fill in a form on our site, we collect what we need to fulfil your request — typically your name, address, email, phone number, and payment details.

We use selected third parties to carry out tasks on our behalf — couriers for deliveries, payment processors for transactions, and so on. They have access to your information only for the work we've asked them to do, not for their own purposes. We don't disclose your personal information except where required by law, or where it's needed to run our business — and in those cases we require confidentiality.

We also collect marketing preferences. We may occasionally contact you with relevant offers or product updates, but only in line with your preferences. You can opt in or out at any time via our contact page or, if you have an account, in the "My Account" section.

Information we collect automatically

When you use our site, we may collect:

• Technical information including your IP address, login details, browser type and version, operating system, and platform
• Information about your visit — pages viewed, products browsed, scrolling and click behaviour

Information from other sources

We may receive information from social media platforms and other third parties including couriers, payment gateways, and review services. We also use analytics tools to diagnose issues and improve our service.

How we use your data

Where appropriate, we use your personal data to:

• Provide goods and services to you or your organisation
• Handle basic customer profiling
• Tell you about other products and services you might be interested in (unless you've opted out)
• Inform you about changes and improvements to the site
• Improve our services generally
• Fulfil contractual obligations between you and us
• Contact you about your orders or service changes
• Understand how our service is being used

If you register or place an order, you may receive emails about news and offers. You can unsubscribe at any time.

Sharing your information

We don't disclose your information to third parties except as follows:

• To partners such as couriers and payment processors so we can fulfil your order
• Where required by law — for example, a court order, or the prevention of fraud or other crime
• To enforce our Terms or any other agreements that apply
• As part of a sale, restructuring, or reorganisation of our business — in which case we take steps to ensure your privacy rights continue to be protected
• To protect the rights, property, or safety of Jupiter Blue, our customers, or others

We won't disclose any other information without your permission.

Correcting your information

We take reasonable steps to keep your data accurate and up to date, and to correct it on request, in line with our legal obligations.

You have the right to access information we hold about you. To request access, please get in touch via our contact page.

Links to other websites

Our site contains links to other websites. We're not responsible for their privacy practices — please read their own policies. This policy applies only to data collected by Jupiter Blue.

Inaccuracies and corrections

If you spot errors or out-of-date information, please contact us so we can put it right.

Changes to this policy

This policy may change. We recommend checking each time you visit. The current version was last updated in January 2026.

International data transfers

Information you provide may be transferred to, and stored at, locations outside the UK or EU — for example, if our servers or service providers are based abroad. Where this happens, we take steps to ensure your privacy rights continue to be protected as described in this policy.

By submitting your personal information, you agree to this transfer, storage, or processing.

Cookies

A cookie is a small file stored on your device that identifies you when you return to the site. It links you to information you've given us — useful for keeping items in your basket between visits and offering express checkout.

Cookies don't contain personal or financial information. Most browsers accept cookies automatically, but you can block them in your settings — though this may affect site functionality. See our Cookie Policy for more.

Your rights

You can ask us not to process your personal data for marketing. We'll always make it clear when you're opting in, and what type of communications you'll receive. We don't sell your data to third parties and never have.

You can exercise this right by ticking (or unticking) the relevant boxes on our forms, or by emailing us at info@jupiterblue.co.uk.