We haven't received it yet

It hasn't arrived yet!!!!!

Fairly easy to order, after not understanding the web page, but after a brief telephone call was able to order on line without having to create a account. Good quality product, easy to fit. Would recommend this product and Jupiter Blue Ltd. Next day delivery on time.

Great product snd service. Thank you

Good Price and good customer service - will definitely be using again

Fantastic bespoke loft hatch manufactured perfectly and a hassle free transaction, based on my experience I would highly recommend this business

Perfect products as always - fast delivery great communication. David LaddersaLoft

High quality hatches at a good price, excellent delivery time and communication, would highly reccomend

The delivery was on time, and the product was top-notch.

The hatch and ladder were fine but the pole supplied fitted the ladder but not the hatch. I called you and you sent a replacement pole, the next day, with the correct attachments which was much too short to reach the hatch. I had to transfer the hatch attachment to the longer pole. Unfortunately, the attachment on the longer pole was screwed and on the shorter pole riveted. I had to drill out the rivet and then use the screw. The self-tapping screw supplied was far too long, so you cut your fingers if you used the pole. I had to use a hacksaw and file to make the pole safe to use. You should have supplied the correct pole in the first place.