Purchased a non standard size insulated loft hatch. It was well put together and manufactured to the specified size.

I Googled for a certain size loft hatch (for a 12 year old Bloor Home near Bridgwater, Somerset), and only Jupiter Blue had this size. It was the ... PD Loft Hatch Range 760 x 560mm Hinged · Model / Insulation Value: PD35 100mm EPS Insulation (0.35 U Value), Type of Lock: Standard Lock Free Delivery in 3-5 Days ... Very good price at under £50 delivered. It came in a few days and fitted perfectly. Chuffed. Thanks Jupiter Blue.

I love the metal loft hatches so much easier to install then the plastic ones.

We are delighted We understood the order of a non-standard size could take up to 2 weeks, but it arrived within a few days of the order Many thanks

Fast delivery and response to my enquiry. Recommend

Usually really good service but this time got the blame for this as I opened.

An excellent service and product. Loft hatch fitted perfectly and was very easy to instal.

Very easy to order a (bespoke) loft hatch from. Well manufactured and protectively boxed for delivery. ParcelForce were not the best of couriers - the box was torn by impact, but hatch fine. Installation was fairly easy, but it does need 2 people unless a hoist/lift is to hand. The Design could be improved on w.r.t Hinge, Lock/catch and Frame insulation (metal forms a cold bridge), but those would raise its price. The Fire Cert. and Airtightness Cert. should be provided as standard, but are not. Throughout Jupiter Blue were very helpful.

When I called the lady on the phone was friendly and helpful and the loft hatch I ordered was in keeping with with the time frame estimated and the hatch itself is nice quality and well packaged. I will definitely use again.

Products arrived very quickly indeed and were exactly as described, and do the job intended. The only weak point was that no dispatch notification was sent, and in consequence, there was nobody there to receive it. In addition, the delivery instructions to leave it in the porch if not in appear not to have been passed onto the Parcelforce driver, who made two further attempts to deliver it before I was aware that delivery had been attempted, and had to rearrange a fourth delivery attempt to receive it. So no problem at all with the products sent or the efficiency of dispatch, just a little more attention to customer update information is required.