Sent multi emails to their sales team for advise and support and nothing was ever too much trouble, they responded quickly and were very informative. Hatch arrived in good time, excellent service, let's hope the after service will be the same if ever need it ??

Couldn?t believe it when the item we ordered arrived at 9am the following day, now that what I call service. Very easy to order on line. Many thanks

Absolutely love my new loft hatch! Fast delivery, well packaged, easy to fit. Looks amazing. Thank you. Highly recommended.

Product was perfect fit and as described. It arrived early and well packaged to avoid those annoying scratches and chips you can get on powder coated products in the mail. Only thing I would say is the reduction of 5mm was not needed in my case and has given me a hairline gap with the new plaster work and the loft hatch. With careful management of the installation I have made it less noticeable.

Bought a fire proof loft hatch, looks great and well capable of protection from fire ingress

Looks like we?ll built and a great design. , not fitted yet .

Beautifully made. Pity the door is not detachable, as that would make installation a lot easier. Really pleased with finished result.

great service and product

Fantastic product, measuring guidance is clear. Ordered, delivered within website timing. Fitting was straight forward, I do recommend a second person to support the frame whilst the fixing takes place.

Needed a loft hatch that was lagged and draft sealed. Found this on Google and thought I would try the bespoke item. It has worked brilliantly. When measuring up in addition to leaving a 5mm room for adjustment it is worth checking that the loft opening is square! I had to plane and chisel one side of the opening to make sure the hatch fitted.