The loft hatch was delivered very quickly and looks great the screws supplied were poor quality compared to the hatch and I replaced them. I am very happy overall.

Unsure of which size flue inspection hatch to order I spoke to someone at Jupiter Blue who was very helpful. I placed my order that day and it arrived the following day. Excellent service.

great service delivered when they said they would be and at a good price

I ordered a bespoke loft hatch to replace an ill fitting wooden one. The ordering process was very simple and details of the loft hatch and how to filt it were very clear. The product arrived in a large box and was very well padded to ensure no scratches etc. It was a perfect replacement and fitted really well, there are no gaps as the seal around was perfect. The old hatch 'leaked light all around it, i am more than happy with the quality, price and delivery of this product and would definitely recommend Jupiter Blue. One minor niggle - the "free opening pole worth ?21.60p". I doubt very much that it is worth this price. I was going to order a 2nd pole, but not at that price! It may be a good idea to remove the "worth ?21.60p" part of this sentence. Otherwise an excellent product for an excellent price delivered very quickly. Well done Jupiter Blue

Well. I have been looking to sort out my loft hatch for some time. Having looked online I came across this website, which offered a bespoke option to my needs . I followed the instructions regarding dimensions, etc., and placed the order. Upon receiving the product, I couldn't be more appreciative of the quality, finish, how it looks and ease of operation. Easy transaction, great product and good customer engagement.

Great product my insulated loft hatch , quick delivery fantastic. Definetly recommend.

My goods were damaged in transport, Jupiter Blue came to site, inspected the ladders and carried out all repairs, the fitter who came was very pleasant and helpful. Couldn't ask for a better service.

Found the website to be well laid out and easy to use. A query over my purchase was handled efficiently by email and phone. The product was delivered on time. Unfortunately, there was a problem with my item, but the matter was dealt with very helpfully and efficiently and resulted in a replacement being sent. Got there in the end and now very please with my new loft ladder!

Great service

I ordered a made-to-measure insulated loft hatch, a long-overdue replacement for an ill-fitting wooden panel. Delivery was even faster than expected and it arrived securely packed and undamaged. The installation instructions advised that it was a two person job and gave no details but I devised a way to fit it (during Covid) without assistance, other than my wife (78) steadying the hatch door for a moment. The trick was to remove the hinge pin so the frame could be presented to the opening for marking and pre-drilling the screw holes. Removal, reassembly and final fitting was then easy. The fit was perfect and it looks good.