Came well boxed in good order and easy to fit. Looks smart well priced good quality

Ordered a bespoke loft hatch, which arrived exactly on the scheduled date. Sturdy, well-coated steel product. Installing in the hatch hole was easy - I think they took off another 5mm as well as the 5mm recommended when you submit measurements. I decided to slide out the hinge bar and install the frame loosely first, then reattached the door and completed the job. Good advice on not over tightening the screws so you don't twist the frame out of square. Lock operation is positive and firm, although counter-intuitive because you undo it clockwise. Loft ladder just clears the hanging door when open. The wool insulation isn't pretty but obviously necessary, perhaps could consider enclosing it under hardboard? So, overall, well-pleased with the result.

By process of elimination Simone was the person to answer the 'phone and my enquiry. Have you ever tried to source a loft pole with a male 'key' fitting ~ near impossible. The customer care was above and beyond ~ we giggled exchanged photo's of the problem 'lock' and within hours I had a yes we have a pole in stock that will solve the problem! Mailing Yorkshire to Somerset no problem and I was even thanked for ringing to see if they could help. Would definitely look to them for help over knotty problems again. You don't know if you don't ask and I am glad I asked! Thank you team and especially Simone.

Excellent as always. Second time I've used Jupiter Blue and again Hatch is excellent quality and arrived earlier than said.

Bought a metal loft hatch - great product at a reasonable price and delivered on time - 5 stars from me. My only complaint is that the search function on the website isn?t great, I was searching for metal hatches but plastic ones still appeared in the results - a very minor thing.

Excellent Service Ordered and arrived next day

Had a duff loft hatch delivered with a broken hinge. They handled it very professionally, were quick to respond to my communication and sent a replacement out fast. Great service, would definitely recommend.

Pleased with the loft hatch which was made to measure. A really nice finish and sturdily made. I have not fitted it yet but don?t anticipate any problems. It was easy to place order and this was confirmed by email.It arrived right on time by courteous delivery driver. Would use this company again.

Item arrived quickly, in good condition, was a little tricky to fit but now works well, price was good.

Not used this Company before, but found a product I was looking for, very competitively priced so ordered online. The product arrived on the date stated, so very quick delivery. The product is exactly as described and am very pleased. Would definitely use this Company again. Thank very much.