Item ordered and delivered in good condition within 24hours, post free. Can't be improved on.

My loft hatch arrived within the dates stated. It is well constructed and made to the correct measurements. An excellent fit. I will definitely use Jupiter Blue again if I need anything and would happily recommend their products. Thank you

SIMPLY PERFECT IT IS AND DOES WHAT IT SAYS ON THE TIN ?? WELL MADE & FRESHED EXCELLENT PACKAGING ARRIVED ON SAID DAY THANKYOU

Excellent quality product Delivered on time Easy to order from website Would recommend to anyone looking for a more robust loft access hatch than the plastic models commonly advertised elsewhere

Very good service. The loft hatch arrived well packed and quickly. Plus they used a carrier that is very good at keeping you in touch with exactly when they will deliver (and give you options for if you will not be there to receive it). The loft hatch is well made and fitted easily. Only minor gripe is that the insulation fitted into the hatch was just a mite undersized for the opening and thus falls out a bit too easily. Added to that, it is a slab of quite friable insulation matting so every time I open the loft opening a few fibres of the matting falls on the landing carpet. It will be easily resolved when I have a moment to make up a stiff card or plastic barrier sheet that will hold the insulation more firmly in place. Just a bit irritating because for a small amount of cost and effort in the factory, it would have been perfect. P.S. Annoyingly today, about a week after fitting, the 10mm nut that holds the closing catch came loose and the hatch wasn't sealing properly. It only took a few moments to tighten tighten up with a socket set but some customers wouldn't have one of those. But I'm still very pleased with it overall, there just needs to be a little bit more QC in the factory perhaps. P.P.S. Excellent response from Jupiter Blue. They sent me a foil sheet and adhesive to stick over the insulation. It looks good and no longer drops fibres. They are clearly a firm that stives to have satisfied customers. Well Done!

I use Jupiter Blue on a regular basis. Great products, great service at a reasonable price.

Great product, great service

Ordered a custom sized eaves access hatch for far less than anywhere else. It arrived on time and was very easy to fit. Great quality, ethical company and exactly what we were looking for.

I needed a non-standard loft hatch and found Jupiter Blue online. I followed the instructions and entered the dimensions. I received the loft hatch ahead of schedule and was very impressed with the quality. Fitting was easy and quick.

Good product, easy for me to fit. I believed I had bits missing , alas it was me. Good after sales service