Very helpful over the telephone and product arrived very quickly. Price very reasonable too.

After our old loft hatch fell open and clobbered me, we decided that it was time for a new one. Unfortunately our hatch is not a standard size, so we needed a bespoke size, finding such a thing is not easy. Jupiter Blue were happy to produce a hatch to our measurements and it arrived a week after being ordered. Fitting was fairly straightforward and my only problem was that trying to manoeuvre a fairly heavy metal hatch into an aperture way above head height required a bit of swearing, balancing on ladders, physical dexterity and help from my long suffering wife. In place the hatch looks really excellent and is easy to operate with the pole provided. My only slight criticism is that the hatch has fixing holes for 12 screws, yet only 5 were provided. However, the hatch is accurately sized, well made and looks a heck of a lot better than the old lump of painted chipboard that it replaced.

Found exactly what I wanted even though the builder couldn't It did say next day delivery, but it came the day after

Quick service - item as described and great quality - thanks a lot

Ordered slim bespoke size access panel and it arrived within the time given. Panel looks good! One of the corner joins looks a bit grey, like it?s partially painted, but it?s an access panel and you?d have to really look to notice that. My only niggle/feedback is it?d be good to be able to confirm all specifications once the item is in the basket. For example, I thought I ordered the door to hinge on long side, but it must have reset half way to say to hinge on short side. I should have picked it up when I checked the invoice & asked to change it, but I just assumed all is as I specified on the original form. Oh well...

A perfectly smooth and quick transaction, thank you!

Good quality product, easy to fit and looks good. Well packed and delivered with no damage. Didn't receive any fitting instructions and only received six screws for twelve holes. Fitting was straightforward with two people and I had some 4x30 screws on hand to use for the other holes. Product was made to measure and fits very well

Very good service

Very efficient service. The first item arrived damaged and the replacement arrived the next day - cannot expect better than that. Very happy with overall experience.

Super product, exactly as I expected. Arrived safe and sound due to great packaging